Gary Webster, General Manager of the TTC, sent a memo out to staff over the weekend, basically issuing an ultimatum for employees to start adhering to the standards in place. Webster wrote of his getting “increasingly tired of defending the reputation of the TTC.” He also spoke to his exasperation over constantly having to explain “what is acceptable and what is not.”

Not long after the memo was issued, many TTC employees – without the approval or backing of the ATU – began a Facebook group called “Toronto Transit Operators against public harassment.” The hopes of this group was to initiate dialogue amongst employees to figure out how to combat the negative views that have resulted in the past months thanks to the viral nature of riders’ posts on social media outlets such as Twitter, Facebook, and Youtube.

Speculation grew on Sunday about the possibility of the workers initiating a Work-To-Rule treatment of their respective positions. As of lunchtime Monday, no reports of such job treatments had been made, however riders are still anxious as to the possibility of such a backlash and what it will mean for TTC services.

We at the Women’s Post want to know what you think. Are TTC workers entitled to feeling “harassed” over the ridership’s collective scrutiny? Or is this part and parcel with their job, and if they didn’t want the negative press they should have been providing the service that Torontonians deserve? Are they entitled to feeling slighted when all that Torontonians are expecting is that they do their job?

Let us know your thoughts. Comment below and open up the dialogue. Let the people be heard!

• Adam Mazerall's blog