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Presto fare system not working up to standard

What is the deal with Presto these days?

On three separate occasions, I have gone into subway stations to fill up my Presto card and the machine is either broken or refuses to load my “e-purse”. The machines on buses and streetcars have also been malfunctioning, and an internal audit has confirmed that five to six per cent of machines aren’t working at all times on TTC transit.

Presto is supposed to be running on the entire transit system by the end of 2016, and will eventually replace the metropass and TTC fare tokens. Considering that the machines malfunction so often, it is inconceivable to think that Toronto’s entire TTC system will rely on the Presto fare system. If you think that TTC delays are long now, can you even imagine?

The Ontario government signed a $250 million contract with Accenture and other vendors to develop and operate Presto by the end of 2016. As the operator, these companies must design the software, test it, manufacture, implement, do rollout and support the project for 10 years. It appears that Accenture and the other vendors aren’t living up to its promise considering rollout issues, due to the machines malfunctioning. The project’s glitches and high costs have also been criticized by the Auditor General of Ontario.

When a student or senior tries to get their fare for a lower price on Presto, it is necessary to commute up to Davisville Station to get the specialized rate. This surely prevents seniors with limited mobility from accessing the service and is not user-friendly. When the Presto system was implemented in TTC, more planning and implementation of these issues should have been considered and solved. With the end of 2016 looming, machines not working and not having specialized fare options available at every station shows how poorly the Presto card system is working.

TTC had hoped to implement the Presto fare system instead of tokens or the metropass by sometime in 2017. It has been delayed and a lot of questions remain on how that will happen. How will a pay-asyou go system be implemented without crashing the system? How will single-fare transfers be managed? What will be the daily cap? How will the metropass work as a part of the Presto card? Accenture and other vendors will also have to really step up to the plate and fix a lot of unnecessary issues before anyone believes Toronto commuters can rely on Presto as one of their main transit options.

The idea of integrating the GO transit system and TTC into one fare was a spectacular idea for Toronto and Ontario. It is frusturating that the rollout of the Presto machines has been so disappointing. It will be interesting to see if Accenture and the other vendors can fix the operating issues with the system, and then TTC can move forward with integrating the Presto system into Toronto successfully.

5 must-read books set in Toronto

Toronto is a beautiful city and sets the perfect stage for a novel. From the downtown cityscape to the heritage buildings that seem to emit stories from their very foundations, it is easy to imagine a tale of romance taking place or the plot of a horror story being set in a dark subway tunnel. Many famous authors have used Toronto as the setting of their novels. Here are a few of my favourites.

In the Skin of a Lion by Michael Ondaatje

In the Skin of a Lion is by the renowned Canadian-Sri Lankan Michael Ondaatje and is one of the most famous novels set in Toronto. The storyline takes readers back in time to Toronto in the 1930’s and focuses on key themes of that era. The separation of immigrants in Cabbagetown was considered normal at the time, and Ondaatje uses the novel as a way of showing how immigrants are mostly left out of Toronto’s history.

A fictional story develops around R.C Harris, Toronto’s commissioner of Public Works. Harris built several of the city’s most important landmarks, most noticeably the water treatment plant and the Bloor Street Viaduct. In the Skin of a Lion is a story that converges two storylines, between immigrants who built the structures and Harris who commissioned them, leading to a shocking conclusion. Upon moving to Toronto, I read this book and it helped me to understand the true history of this city. Furthermore, Ondaatje captures a sentiment that permeates through Toronto to this day, and it lends a new perspective to living and surviving in the Big Smoke.

Cat’s Eye by Margaret Atwood

Cat’s Eye is set in Toronto and follows the life of fictional artist Elaine Risley through her childhood in Toronto to her eventual return to her hometown. The novel begins with Risley riding on a streetcar, or the “the iron lung” as Atwood describes it, with two friends. Risley ends up getting bullied by her friends, and almost freezes to death in a ravine mid-way through the book. The setting of the ravine is a common theme in novels set in Toronto because of the recognizable topography in the city. When the artist returns to the city of her birth, she realizes integral things about her past. Atwood really sets the scene of the non-linear relationship all of us have with life. Cat’s Eye discusses a child’s perspective of growing up in Toronto and paints a special picture of the large metropolitan area.

Headhunter by Timothy Findley

Timothy Finley’s Headhunter is a dystopian novel set in Toronto at a time when a disease called sturusemia has swept through the city. The disease is carried by birds and, as a result, the city decides to kill them off.  The storyline is focused around a schizophrenic librarian named Lilah Kemp and two psychiatrists named Kurtz and Marlow, drawing a parallel with Joseph Conrad’s Heart of Darkness. Mental illness is rampant and Kurtz uses his wealthy patients to his own ends,

The novel is set around Rosedale and the Parkin Psychiatric Institute based on the Clark Institute of Psychiatry located at University of Toronto’s College St. location. Findley’s perspective of Toronto paints a frightening and fascinating picture of downtown Toronto and its surrounding neighbourhoods.

Fifth Business by Robertson Davies

Fifth Business by Robertson Davies begins in a small town near Toronto known as Deptford, Ont. The central character is Dunstan Ramsay and the novel follows his life from small-town Ontario to big-city Toronto. Ramsay stays in contact with friends from his childhood and always plays a supporting role in their lives instead of taking charge of his own — known as the “fifth business”, a term coined by Davies.

After a series of tragedies occurring in WWI and WWII, Ramsay finds his destiny and his own sense of self. This novel discusses wealth and how dangerous it is in the hands of people who don’t deserve it. Davies draws an interesting connection between academia and capitalism, which is relevant to Toronto’s culture even today. Davies is one of the great Toronto writers in the last century and most of his novels bring in Canadian themes. This book is a great read and every Canadian should be familiar with Davies’ works.

Girls Fall Down by Maggie Helwig

Girls Fall Down by Maggie Helwig is a relatively new novel, released in 2008. It is a dystopian novel set in the underground subway tunnels as a disease spreads throughout the city. The setting scene describes Toronto as a cold place, with subway tunnels and ravines that “slice around and under the streets, where the rivers, the Don and the Humber and their tributaries, carve into the heart of the city.” The storyline focuses around a group of girls that contract this disease, and the subsequent result of everyone beginning to die. One of the characters also becomes obsessed with capturing the devastation on film, which is quite fitting considering Toronto is the center of Canadian film. This is a great novel to read on the subway and was even nominated as a must-read by the TTC Toronto book club.

Books about Toronto shed light into various themes and imaginings that plague this city. It is a metropolis that creates endless opportunities for settings in novels that embrace the history of the city and its future. Reading all of these novels often makes me think what I would write? Which setting would I use for my Toronto story? In Canada’s largest city, the options seem endless.

What is your favourite novel about Toronto? Let Women’s Post know in our comments below.

Toronto and GTHA integrating fares for easier travel

Have you ever had to commute between the Toronto boundary lines and the GTHA and pay two full fares? The cost of transit quickly adds up and often prevents people from traveling by transit in the region.

Metrolinx and TTC came together for a joint meeting on Wednesday to discuss an integrated fare system to make public transportation more accessible in the region. The meeting will address the fare barrier at the Toronto-905 boundary and present three possible solutions to the issue. The current system is disjointed and can create confusion for some commuters. Having to purchase fares twice is inefficient and can slow down or prevent people from transiting around the GTHA.

The first option is called the Modified Status Quo  and would provide a common transfer rule across the Toronto Transit Commission (TTC) and the 905 regions. The transfer would be free or have a consistent price determined by the network. The TTC would remain the same, providing transit users with the same cost on the streetcars, buses, subway and LRT. The cost of regional services would be reduced to ensure that the cost principles were fair, but the fare would gradually increase with longer trips. This system would be the easiest to integrate because it wouldn’t involve a lot of changes for the TTC itself. The concern with the first option is that without zones, it is difficult to assess fair costs for various trips across the large GTHA region.

The second concept is based on Local and RT Zones. This option would develop an entirely new fare structure for the region and would add local and regional zones into fares. This regional network would have very specific pricing considering the distance of travel, and would only use one service provider for fare integration.

There would be three types of service under this option; Local transit, which includes streetcars and buses, Rapid Transit (RT), consisting of subways, SRT and LRT, and the Regional GO transit network.  Zones would be approximately seven kilometres and RT would share the same zone boundaries as local transit. Go Transit fares would increase with distance, but all the systems would have a free transfers. The downfall of the system is the expense of commuting from areas in Toronto that are far north to the downtown region. The TTC fare would increase substantially under this system. This option would arguably be a money-maker for TTC and Metrolinx.

The third option is a Hybrid, which is a popular option being used in Amsterdam and Melbourne. This system also uses zones and divides the three types of transit into Local, RT, and Regional. The difference in this approach is that the fare structure is not strictly divided between the local and RT systems. Instead, distance would be the facilitator of differing costs. The cost would be the same on short-distance local and RT trips within the city limits and would increase as the distance grows. The transfers would be free within a set time period as well.

The Hybrid option combines the fare integration system into a united whole and still uses the organized zone structure. It also attempts to lower costs of local trips in the city.

Consultations with the public and the city will occur in May and June.

Extreme cold shuts down too many streetcars

By Sarah Thomson

With 28 street cars pulled out of service Tuesday afternoon and Wednesday morning due to extreme cold a question many should be asking, is what will happen as global warming causes more extreme weather conditions for Toronto? Ice storms and snow storms also play havoc with above ground transit. The T.T.C. has announced they’ll have busses runnng to fill in where they can -502 Dowtown, 503 Kingston Road & 511 Bathurst – check transit app to get updated times.

Major cities around the world invest in underground transit. With the extreme weather predicted for Toronto’s long-term future, it makes the larger investment today all the more reasonable. Toronto must begin to look at transit planning through a bigger lens than merely cost. The last time Toronto’s subway shut down fully was during the July 2013 flood when all major highways and transit in the city was shut down for a few hours at the height of the flood.

The subway system has proven over the years to be the most reliable system through the winter months, but we have to invest in it. It is an aging system in need of significant upgrades and investment, and remarkably small system given the growth of Toronto ove the past two decades.

The downtown relief line running under Queen Street and joining up with Eglinton Street at either end is still the most important subway line that Toronto needs to build. Unfortunately political maneuvering continues to stall it’s progress. With so few politicians willing to stand up for the dedicated transit that is needed to fund such a project.

While Mayor Tory announced his Smart Track as an alternative for the downtown relief line, the truth is that it too will suffer from the increasing extreme weather conditions (primarily winter conditions) that Toronto is expecting over the next few decades. And while his Tax Increment Financing (TIF) may have seemed the perfect solution to transit funding during the election, it was merely a strategy for borrowing and it does not actually raise funding, but merely works as security for a loan. And unfortunately it will leave future generations forced to pay it back.

Personally I believe Mayor Tory knows that Tax Increment Financing is nothing more than a strategic campaign platform, it is not a funding tool but a financing strategy that has worked on small projects across North America.  He still has a lot more work to do when it comes to supporting the basket of revenue tools – increase in development fees, parking levies, sales taxes or tolls – that he has advocated for over the years.

But for some reason, with Tory at the helm, I can imagine a time when Toronto decides to invest in itself, when revenue tools have been put in place to generate funds that we can invest into our transit system. Add in a Federal transit funding strategy to the provincial and municipal funds and then our City will have a real choice – invest in below ground subway or cheaper above ground rail that continually shuts down during extreme weather conditions?  If the funding is there Toronto will build subways because they are a better long-term investment.

It’s time for Mayor Tory to get started on securing the dedicated transit funding tools that he’s advocated for over the past few years.  He’ll need all the help he can get, and each one of us can play a part in convincing our neighbours to support dedicated transit funding.

A courageous man once said “If anyone tells you that Toronto does not need revenue tools for transit, they aren’t being honest.”  It’s time again for that man to show courage.