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Woman of the Week: Eva Wong

 

When I first started giving some thought as to possible profiles of women of excellence to feature in the Woman of the Week section, I decided I wanted to write about women working in the technology space in Canada, namely Eva Wong. This is a very vibrant and growing sector, with the Toronto-Kitchener-Waterloo corridor nicknamed the “Silicon Valley of the North,” including innovation, AI, and fintech startups.

Eva Wong, is one of the co-founders and COO at Borrowell, a financial technology (fintech) company whose mandate is to help Canadians make great decisions about credit. Their service offering includes free credit scores and credit reports, advice and recommendations to improve customers’ financial well-being and personal loans.

Founded in 2014, Borrowell has grown to a 50-employee firm with 700,000 users to date, making it one of the largest fintech companies in Canada.

Eva’s professional background in business and years spent working for a non-profit prepared her for the creation of her present venture. Being a woman who was told that she did not have the ‘right’ background, she faced the prejudices of those who thought she was not qualified enough. However, thanks to her growth mindset, and memories of how she had faced challenges in the past and overcame them, she kept going to achieve her current success.

One of the things that she acknowledged as being a great help when she first started was not being afraid of asking questions, which in turn allowed her to build confidence over time and considers herself very fortunate to have  had of a strong co-founding team. She has had the opportunity to work in a team of people committed to the project and bringing different experiences and insights to the process. The founding team, embedded in the tech community, were part of an accelerator at Ryerson DMZ as well as the One Eleven scale-up hub. Therefore, “there were many people to connect to and talk to with similar experiences,” Eva said.

A lot of lessons were learned along the way, one of them being that success results from continual testing and trying new things.  “There are a hundred small things you have to do as opposed to one big thing. We were data driven in everything we have done, organizing, collecting data and making decisions.” said Eva.

Although Eva stresses the importance that a great team of people makes a huge difference in the level of productivity, and that great people are great people no matter the gender, she also emphasizes that one of her company’s goals is to reach gender balance. “Currently 40 percent of our team identifies as female.  It’s important to build diversity.”

Many startups have a reputation of being male-centric, Borrowell is an exception, striving to create a more inclusive culture and a more appealing environment for women and other under-represented groups to work in.

Eva acknowledges that it is a great moment to be part of the technology community in Canada. She continues, “We are on the cusp of something that can be really big. The community is still small enough that people want to be helpful and a sense of collaboration pervades the community. It’s very exciting!”

In her youth, Eva used to keep a scrapbook where she collected articles and photos of people who inspired her while growing up. She always wanted to make a difference. She recalls ,“I remember reading an article about some high schoolers belonging to the Junior Achievers group who had started their own business. Years later, I went to university with one of the people featured in the article.”

Being a young industry, technology holds a lot of young talent who are very helpful if you want to stay current and up to date. Eva said, “I am fortunate to work with people who are much younger than I am. Also, there is a news media company I’m subscriber to and found that it’s a really good source of information providing in-depth knowledge .”

As a woman and as a woman of colour, she believes that this is the best time for women to break through in executive roles and in traditionally male-dominated sectors.

Not only a co-founder and senior executive, but also a mother and wife, Eva’s hardworking attitude and strong work ethics may have led to spending too many hours at work. However, the pull of the family is strong and drawing a line between professional and private has become an imperative. With so many hours in a day, she wishes she “didn’t need to sleep to have more time to do things” and that is the superpower she wishes she had. In the absence of a real superpower, she is quite content with exercising the daily power of making things: she enjoys cooking and baking. Lately, she has experimented making sourdough bread and pizza.

Eva warns against a misconception that revolves around technology that a career in this sector is impossible without the necessary background. Just like any other sector, there are a lot of jobs within tech companies that are waiting for smart people to do them. She said, “I would encourage people who are interested in a career in tech, whether it’s founding a company or joining a startup. It’s been the most exciting time of my career. There are great opportunities, meaningful work, and a real chance to make a difference.”

Woman of the Week: Sara L. Austin

Sara L. Austin has had a sweeping impact on children’s rights worldwide and has dedicated her life to helping kids. She is the founder and CEO of Children’s First Canada, a non-profit that focuses on educating the public and holding the government accountable regarding their policies on child poverty.

“People often ask me how I got started with this, I’ve worked with thousands of kids. I was a summer camp counsellor in Ontario and responsible to look after five or six year old kids. One of the kids told me she had been sexually abused by her stepfather and didn’t want to go home,” Austin said. “We called Children Aid’s Society and when they finally arrived, she held onto me. I had to let go and trust that we have a system that protects kids. I learned very early in life that lots of kids don’t get the start in life that they deserve. Whether as a parent or a citizen, we need to give children our very best.”

Austin launched Children’s First Canada in November 2016. “There is an idea that kids in Canada have the jackpot of life. Research shows though that we have millions of kids that are falling through the gaps. There are a lot of mental issues, and several children have experienced abuse or neglect,” Austin said. “We haven’t achieved any significant progress in child poverty over the past two decades so we are trying to build public awareness for change.”

Child poverty affects one in five children in Canada and one in three Canadian children have experienced abuse. One of the pillars of Children’s First Canada is to accomplish widespread public awareness and to have a significant impact on the media in educating people on the relevance of child poverty. “We are doing after-school programs or mentoring. We are bringing these organizations together to jointly advocate together and to bring forward solutions that are evidence based,” Austin said. “It is a combination of policy influence and advocacy to make a difference for children.”

Austin launched the non-profit in Calgary, motivated by the Children First Act, a provincial law in Alberta that protects children and is one of the strongest child protection acts in Canada. Her hope was to inspire the rest of the country to follow suit.  “I was inspired by the social innovation in the city of Calgary and the province of collective impact as well as the role of the private sector,” Austin said.

Previously, Austin worked at World Vision and held a number of positions including Director of the President’s Office and Policy Advisor for Child Rights and HIV/AIDS at World Vision Canada, Senior Advisor for Child Rights at World Vision International, and Manager of Operations at World Vision Thailand.  “I started researching children in South East Asia and I was directly interacting with children in prostitution and brutal child labour,” Austin said. “We can’t treat children as objects, they are experts in their own lives. They have their own views on how things can get better. It has been a consistent thread throughout my career.”

One of Austin’s proudest achievements was creating the ‘Optional Protocol’, an international UN law that allows a child, or an NGO, to act on behalf of the child to launch a complaint if their human rights aren’t being protected through international law. The protocol was passed in 2014. “The law had been discussed for children for decades, but it hadn’t been developed. That was what prompted me to do my master’s degree at Oxford University,” Austin said. “It was a bittersweet moment, but at the same time the Canadian government didn’t support it and still hasn’t signed onto the protocol. The new government has pledged to sign onto the protocol and we are following the government to hold them accountable.”

Along with helping children, Austin is also a huge advocate for women. She won the Women’s Executive Network (WXN) top 100 award in 2010 and also sits on the advisory board for the organization. “WXN celebrates women leaders across the country and their motto is ‘We inspire smart women to lead’,” Austin said. “They celebrate women from all walks of life. They provide mentorship opportunities as well.”

When Austin is taking a break from work, she loves to go skiing with her family and be out in nature. She also enjoys biking and hiking in Calgary. “Having a family keeps me grounded every day. I flew home and it was nice to come home to my own son and be reminded everyday how lucky I am to provide for and care for my own son,” Austin said.

Austin is a leader for advocacy relating to children and she teaches us how to stick up for the people who need us most. Her life-changing impact on an international and national level makes Canada a better place for kids to live in and gives public awareness to the fact that child poverty still exists today.

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