TTC to address last week’s complaints

While there are a lot of things to complain about this week in terms of transit service, the one thing riders can’t complain about is the sincerity of staff to do better.

There were a lot of problems with Line 1 and Line 2, mostly caused by either human error (passengers claiming emergencies) or a crack in the rail, something the Toronto Transit Commission (TTC) is trying to rectify. A report will be presented at the TTC board next week about the issues.

This morning’s service on Line 1 was abysmal and, for that, the #TTC sincerely apologizes. Here’s what happened: pic.twitter.com/ANXSU8CBkx

— Brad Ross (@bradTTC) January 30, 2018

“I want every transit rider in this city to know that I am absolutely committed to improving and expanding the TTC so that their daily commute improves,” said Toronto Mayor John Tory in a statement. “We are doing everything possible to make sure the existing system is running properly and that we are expanding transit as fast as possible for the future.”

Later this month, City Council will be approving a total operating budget, which will include $1.98 billion for the TTC. This is $21 million more than last year. This money will be used to help in repairs and upkeep that have been postponed over the last few years.

The mayor also confirmed the relief line was still a priority. By 2019, city council should have a detailed design to push forward. The city will be asking the province to match the federal government’s $4.8 billion investment — money that will be dedicated to transit, including the relief line.

“The federal government has made it clear that they expect provinces to match this investment at least 33 per cent, but other provinces across the country have committed to 40 per cent, and it’s time for Ontario leaders to commit to doing the same for people of Toronto,” said Tory. “Toronto is growing fast and we must keep up. Having a strong and robust transit system is vital to our residents, to our economy and to our competitiveness as a city and a province.”