Woman of the Week: Linda Hung, Senior Director of Theme Parks

Linda Hung is a theme park enthusiast. While speaking on the phone with Women’s Post, she talked excitedly about Universal’s Islands of Adventure in Orlando. The experience, she said, was made unique by the magical landscapes and the transitions from island to island.

And Hung knows what she is talking about. As Senior Director of Theme Parks for FORREC, it is her job to ensure theme parks and resorts are designed in a way that cultivates the best possible guest experience — and the most fun.

FORREC is an international entertainment design agency based in Toronto, responsible for designing some of the world’s most attended and admired theme parks. This includes Canada’s Wonderland, Universal Studios in Florida, and several LEGOLAND properties, among many others.

Hung was always fascinated with design and architecture. “It was the idea of being able to create something with your imagination and then believing you can transform that image into a real place,” she said. “I day dreamed a great deal when I was young. I had an interest in art, design, and drawing, coupled with technical skills in math. I fell into landscape architecture.”

After graduating from the University of Toronto with a bachelor degree in Landscape Architecture, Hung moved to Asia. Employment in Canada was scarce, and in Hong Kong she was able to get a job as a Junior Architect and Intermediate Landscape Architect, while learning more about her family history.

While she loved her work, she loved theme parks and resorts more. Ever since she was young, she visited these attractions as much as possible. When a position opened up at FORREC for a master planner, Hung jumped at the opportunity. That was 19 years ago.

“I often think of how lucky I am and stay engaged and inspired in one place all these years. I’m constantly learning from my peers and clients. Projects are so diverse, I’m never bored.”

Now, she serves as Senior Director of Theme Parks, a role that incorporates her knowledge in design and architecture with business and finance. “I’m not just trying to sell them a theme park. I understand what they need to make their project and development viable, efficient, and compelling to guests. Plus, I love the whole industry, bringing entertainment to projects. We have a unique skill set with FORREC to marry it with our projects to make it stand out.”

With so many options around the world, the theme park industry is highly competitive. Each project needs to be looked at through different lenses and must cater to the client, location, brand, culture, and story. With so many entertainment offerings out there, Hung needs to constantly think about what is going to make their parks unique. How will they capture the free time of their guests?

According to Hung, the key to a successful resort is integration, ensuring guests are entertained and occupied from when they get up in the morning to when they return to their rooms at night. At a theme park, great rides and attractions are absolutely necessary, but Hung says it is about more than that. “The park in itself is also a destination. We look for things that create a whole story or environment so that once you walk in you are entering a different world. You are escaping your world and walking into a fantasy.”

FORREC also helps design smaller, local projects such as a playground at Evergreen Brickworks in Toronto. The playground included elements of waterplay, handwork, and food, set around a chimney, which acts as a central gathering space. Hung says that working internationally is a thrill, but it is even more rewarding to work in your own backyard.

Hung also helped create Splashworks at Ontario Place, an experience she enjoyed greatly.

“I remember working on that project and bringing the master plan home and my kids were inspired by it and said we have our ideas, and this is what we would love to see in a splash park. And I implemented some of their thoughts. Years later they recognized some of those things in the waterpark. Those are the little moments that make it really special. Creating things in your mind and having it built into a physical place. You can experience it in design.”

Hung has an entrepreneurial spirit, and encourages creativity and adventure within business. “I would encourage a curious mind. If you have a new concept, whether it;s landscape architecture or entrepreneur. You shouldn’t stop there. Always think what could make it better. For women, being sensitive is a good thing. It’s what makes us keen observers, that’s what enables us to explore.”

When Hung isn’t working, she spends a lot of time volunteering. She does work with World Vision, Toronto City Mission, The Scott Mission, and Sketch Toronto.

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